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Exceptional Service, Exceptional Profit

Micah Solomon WebinarAre you ready to start reaping exceptional profits for your business?

In a tight market, your most powerful growth engine and your best protection from competitive inroads is to put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.

I’m thrilled to introduce you to Micah Solomon, co-author of Exceptional Service, Exceptional Profit. On June 24, in our newest Mentors, Authors & Coaches Corner webinar, Micah will reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.

Get ready to unlock a new level of customer relationship that leaves your competitors in the dust, your customers coming back day after day, and your bottom line looking better than it ever has before.

This webinar is free, but you need to register to get your log-in or call in information. Sign Up Now!

Even if you can't join us live you'll want to register so we can send you a recording of the presentation! Recordings are also archived on the Mom Invented Community site for free.

Event Details

Exceptional Service, Exceptional Profit
Date: June 24, 2010
Time: 10 a.m. Pacific / 1 p.m. Eastern


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About Micah Solomon

exceptional service, exceptional profitMicah Solomon is an entrepreneur, business leader and author. He built his company, Oasis Disc Manufacturing, from a one-man, one-room operation into a market leader in the independent entertainment field as described in Success magazine, Seth Godin’s bestseller Purple Cow, and in other case studies and profiles in the business press. Micah is also the founder of The College of The Customer -- www.collegeofthecustomer.com -- an educational website for business executives and administrators. He is a sought-after keynote speaker and consultant.

Micah is co-author of Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization, with Leonardo Inghilleri of The Ritz-Carlton and West Paces Consulting.


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  • Michelle: My product is packaged and ready to sell, but we need a distributor to get it into the marketplace… any suggestions as to where to start?
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